Customer Testimonials
I had my first service experience at Maserati-Alfa Romeo of Marin 7/2024. Woody, the Aftersales Director is very knowledgeable and answered all my questions and concerns. Chris, my Service Consultant was quite pleasant during my visits. They both had great communication with me the 2 weeks or so my car was there. I really love the 4C Launch Edition as it is 1 of 500 that made it to the US market. My disappointment in this limited production car comes at 4,740 miles, my car wouldn't go into gear. After a diagnostic, I was told I needed a new accelerator pedal position sensor, and ...
We have enjoyed leasing and purchasing our cars from Maserati of Marin for several years. Every one is friendly, courtesy and professional. Rory has been very helpful and knowledgeable answering our many questions in making our decisions. Noor was friendly and also very knowledgeable and professional in working through the financial lease and purchase paper work. A great team representing San Francisco Exotic Cars. Thank you Rory and Noor.
Great dealership service department. Had all my vehicles serviced and it was easy to schedule. Woody and team were great.
I have been working with SF Exotic Cars for several years. Now, I went from a lease to owning my Alfa Giulia. All of the people over the years - Tarun, Rory, Noor, and the auto shop - have prioritized customer service. Thank you!!
Both Parts and service teams are awesome. quick response on emails and very friendly. For sure will keep working with them.
Exceptional service and quality! My experience with Brandon was outstanding from start to finish. He was attentive and knowledgeable regarding each vehicle we test drove. Noor also made the entire finance process smooth and efficient. I highly recommend Maserati of Marin to anyone seeking top-notch service and excellent quality.
Customer service is great. Chris is great! Love the pick up and drop off service.
Good customer service with knowledgeable techs! Service and parts department are excellent. Will definitely be back 🙂
They fixed my car in a timely fashion. The alignment was done and the steering wheel isn’t dead center so I will need to take it back for an adjustment. It really would be nice if they had a loaner car available. Also, this is the second time that I have picked up my car and they haven’t washed it. Both times they said they didn’t have time for the detailer to wash the car. It’s nice to pick up your car and have it clean after a service and spending big $$.
Truly the best and most thoughtful service experience. I love these guys. I always felt my car was well taken care of. Chris and Donny really went above and beyond for me. Couldn't ask for better. Thank you!
Good experience trying several different luxury cars on a day when most of their crew was away on a separate location / event. The crew behind (Rory + Noor) were very patient and nice. Ended up buying a car that caught my excitment!
Just received my yellow MC20. My sales associate Rory was very professional, answered all my questions and made the whole process as pleasant as possible. The car is everything they said it would be and more. I look forward to doing more business with Maserati of Marin. Thanks again.
Had an unexpected service need and Alfa Marin was able to take car if my car the same day, even without appointment. Resolved the issue and kept me updated along the way. Great job!
This dealership has an excellent sales team and is very successful in the high-end automobile arena.
Rory is quick and efficient. This is the 2nd car we’ve bought from Rory and he’s the best.
Donnie was courteous, knowledgeable, and customer-focused. He patiently listened and ensured excellent outcomes. Top service by good people!
Rory and Team were phenomenal from start to finish with my 2023 Grecale. Very seamless and easy process, I was in and out. I give them a 10+++
Purchased a 2022 Alfa Giulia from this dealership and had an excellent experience. Brandon Barrett was very accommodating. Of the numerous car dealerships I've experienced, nothing comes close to the feeling of being valued that you get at this dealership. If you are in the market, this is where you want to go. You will not be disappointed.
Very satisfied ! The people were very nice even though I got stocked in the traffic they still accepted me and took me to the shopping mall while waiting for my car ! I will definitely recommend this place ! Awesome
Brought my 2020 Alfa Giulia Quadrifoglio in for service. This is the 2nd time at this dealership. Staff is always knowledgeable and very helpful. This time, Woody the Manager assisted me. He is extremely knowledgeable about all the vehicles serviced there and I will definitely continue to use this place for service.
Great customer service. The team is always so welcoming and take great care of my vehicle!
I’m ecstatic about my purchase! Not only is my car sensational, but the salesman Tarun Sachdeva is the greatest! I felt so pampered and without pressure to buy! This is by far the best car buying experience I’ve ever had! I recommend this dealership and Tarun to everyone!!
Tarun guided me through the process of trading in my old car and purchasing a new one from Maserati and Alfa Romeo of Marin. He is an incredibly kind and knowledgeable person and it was a pleasure to work with him. He is a great asset to the Maserati and Alfa Romeo of Marin team. He's honest and professional. I would highly recommend him to anyone interested in purchasing a car from this dealership. It was an A+ experience
So helpful and nice. Really love my alpha and the dealership. Couldn’t be happier
Tarun is an outstanding sales person. So thorough walking me trough everything. Shane was great
Tarun is wonderful to deal with. Professional, courteous, knowledgeable, and very personable. A pleasant and streamlined experience all the way.
Tarun is the definition of what a brand ambassador is supposed to be. I am a businessman who closes down many valuable multi-million dollar deals with clients from all over the globe. I noticed Tarun uses the same tricks as me, which impressed me greatly. He responded to my messages and emails even after office hours and was incredibly cooperative and helpful. I thank him a lot and will be recommending him to all of my contacts. I highly recommend working with him.
I had a wonderful experience at San Francisco Exotic Cars. Shane and Tarun were professional, attentive, and meticulous to my needs. Overall, it was excellent.
Chose to work with Alfa Romeo of Marin after my first conversation with Tarun. Even though another dealer offered a discount. All it took was 5 minutes to convince me this was the right place to buy my second Alfa. Working with Tarun was the best car buying experience in over 40 years of buying cars. I will buy my next car from him as well. From first conversation on the phone to signing only took 3 days. Fast and easy. Everything about the dealership is amazing. From selection of cars to showroom to service personnel And the location right off the freeway ...
The most streamlined and friendly car buying experience ever. Tarun was amazing at helping us find the car we wanted. He procured it and had it delivered home as quickly as possible. Tarun was honest and transparent about the entire process which helped us make decisions easily. In addition, he also made sure the paper work was complete and accurate; so we can sign at home. This was extremely convenient.
This is my second Maserati Levante from this dealer. Tarun was very accommodating and along with Shane got me into my 2022.
We recently purchased a 2022 Alfa Romeo Stevlio with Tarun's help. We heard many stories about people having difficulty getting cars. We placed and order last January with the expectation that we would have our new car in May and that is exactly what happened without any additional effort on our end. Tarun delivered as promised and was a joy to work with.
Great dealership which has variety of cars. Good customer service, they tried to give us the deal we wanted which is highly appreciated even though we didn’t recieved the deal we wanted.
I worked with Tarun to get into a new Alfa. I would recommend this dealer and Tarun for anyone in the bay area looking to get an Alfa. Great car.
really great service, from the initial phone call to driving away, easy, polite. zero pressure. Literally, the easiest car I've ever bought!
This was the most enjoyable car purchasing experience ever. Low pressure sales staff who are very knowledgeable about their cars. I am telling all my friends about this extraordinary car dealership.
The BEST car purchasing experience EVER! Tarun was incredibly helpful and made the whole process fun and seamless.
This car dealership is awesome. Nice, friendly people who make the car buying experience truly pleasant, straightforward, and hassle free. I will be recommending them to all of my friends looking for new cars.
Great experience visiting Maserati of Marin, Sami helped me test drive Lavante Modena, great car, lots of fun driving it.
It was easy to communicate with everyone involved. They were really nice. If I were to buy another Alfa Romeo it would definitely be from here.
Sami was extremely helpful. Looking forward to one day buying from him. The dealership just needs more product.
First encounter was by phone. The car that I was interested in was available. Met with salesman, test drove the car and purchased it. It was a easy transaction and third time dealing with this company.
This is my Second Maserati leased from this dealership and I would highly recommend their professionalism. Tarun was responsive to my questions and requests and put together a great deal for me on a 2022 Ghibli. Sami even delivered the car to me in Lodi. Such an easy transaction!
Sami it was great. Very personable, professional and made me feel comfortable. The shop did not have the car I wanted so I had to buy elsewhere because there would've been a six month wait. Otherwise I would've purchased from Sami.
Josh in service did an excellent job and stayed on top of getting me a hard to get part!
Excellent service Josh is the man I appreciate your kindness he was on top everything
Nice display of different brands of cars and models for comparison. Very friendly and helpful staffs.
Excellent service! Walked in - was welcome by an associate and directed me to the salesperson. Warm hand off, knowledgeable and great service!
A very friendly and enjoyable experience on a test drive of an Alfa Romeo Selvia. A truly comfortable ride with a great engine and the latest technology. Highly recommended for your consideration.
I Did not have an appointment and took care of me promptly very helpful and courteous Thank you Gerry
We purchased a car from Tarun and I must say it was a very favorable experience. All the persons we dealt with from Tarun, Lana and Sam (delivery) it was a flawless and painless experience. Their response time for answering questions was phenomenal. My hats off to them, as I have dealt with many dealerships and theirs is by far is the Best!!! Keep up the great work. I will be back again!
First experience purchasing a Maserati and the BEST experience I've had purchasing a car. Tarun and team were wonderful to work with and the experience was personalized and efficient! My wife and I left the dealership with a car and a few new friends.
I contacted the dealership from out of state and was able to make a good transaction including paperwork, shipping of my trade-in etc. with very little effort on my part.
I took my Ghibli to Maserati of Marin for the annual maintenance during Thanksgiving week, last year. Erwin Escobar was the person who helped me, and he was an absolute gem. I appreciated his consistent communication, transparency, and honesty during the process. He alleviated my concerns, and the car was done professionally and on schedule. I won't go anywhere else, and I don't even live in Marin County! Thanks Erwin!
Tarun was great! From the beginning he was straightforward about the details and the price. He never pushed us to make a deal and was always patient in understanding our needs. After I got my car, I recommended him to my friend who bought a car from him just 2 days after I got mine.
Tarun and the dealership team made the car buying process seamless. Everything about the process of leasing an Alfa Romeo was handled in a very transparent, swift and diligent manner. I would definitely recommend working with Tarun and Alfa Romeo Marin.
I called the dealership that i was looking to buy a Maserati. Tarun Sachdeva called me back and was very pleasant to chat with and gave me lots of good information about the cars and their services. I felt that i could trust him. So once they had a car with the color and the options I wanted, Tarun called me and we went there. We had a very good experience with them. . I would give them 10 out of 10. and will recommend other friends to the,
Great inventory and the service was top notch. Definitely would purchase there again. Very easy, no pressure experience.
Tarun was an absolute joy to work with. I have never met someone who was so vested in the entire process with me. Come day or night, he responded. The car was in excellent condition and even though I am out of state, I can safely say that I will be doing business with him and the dealership again.
After talking with Tarun on the phone, we visited the dealership and met him in person. He was knowledgeable, personable and helpful. Tarun, Ismail, and Ray made the entire buying process smooth. The car was clean and washed and ready for the drive home. Thanks to everyone at Maserati/Alfa Romeo of Marin!
Tarun and the entire team are fantastic. As someone else said, the process was faster than getting a coffee from Philz. They knew I had some minor credit score issues (thanks pandemic) and I had a price limit. They made it work, and somehow got me a great loan rate. No home delivery or contactless issues. All covid protocols were followed and I felt perfectly safe going into the dealership .
Tarun made my purchase of Alfa Romeo car a very seamless experience. He was to the point right from the beginning and never felt pushy when talking to him over phone. He also put the car on hold until I could finalize my financing with the lender and went out of the way to book a uber to get me to the dealership. At the dealership, everyone was super friendly and made the whole process super quick. This was the first time I could finish all the paperwork and take a car delivery under 30 minutes at a dealership and there ...
I had a great experience buying a Giulia from Alfa Romeo of Marin. Tarun made everything simple and smooth. It was very easy to communicate and they were straightforward in explaining everything. Both Tarun and Ismail did their best to make sure I would be happy with my purchase. I wasn’t sure about which car would be the best fit for me, but they allowed me to explore and test drive any car I wanted. It was a great and easy process to get an amazing car.
I wish it was this easy to buy a cup of coffee from a high end cafe. Go see Tarun and Ishmael to lease or buy your next car. They were patient as we went through the process, meticulous in the effort to create an inviting atmosphere, and knowledgeable about the many questions we asked about Maserati and Alfa Romeo. In the end, we ended up leasing both a Maserati Levante and an Alfa Romeo Giulia. We went in for one car and left with two. This is a compliment to the effort they put into their work.
They are super helpful. The whole process was very smooth and easy. They tried to find and offer me the best deal possible and trade in value.
From the moment I walked in the showroom, both Ismail and Tarun were most welcoming, offering great hospitality and easing what I had perceived to be a stressful experience. Ismael and I had a great conversation about Mazerati, the company's history and the story behind the famous logo. Tarun answered all my questions regarding the process for either purchase or leasing. I felt no pressure throughout the entire process in leasing my first Mazerati. I thank Ismael, Tarun, and Ray for a professional and effortless car buying experience. A special mention to Ray who made the signing of documents ...
After a month of intensive market research on Alfa Romeos I visited after seeing a beautiful Giulia with an attractive price, almost too good to be true. The car was the last 2020 on the lot and priced attractively. Beyond their transparent approach to pricing I found Tarun and team to be extremely knowledgeable, professional, helpful (without being pushy) and highly customer centric. He introduced me around to the service and finance team, allowed me to drop off my car at home and paid for an Uber to return me to the lot after the transaction to pick up my beautiful ...
I am so much happy and satisfied dealing with Masersti of Marin. I have no words of appreciation as I was searching for the right car and ended up buying a Great car, I was helped by Mr Tarun Sachdeva my sales advisor. He went over and beyond helping ne and found me a great Quattroporte. After so many test drives of Ghibli and my needs Tarun recommended ne a Quattroporte and I am glad I listened to his advice and expert opinion. The whole sales team is great. Very reliable and honest dealership. I will give them 6 out of 5
Very Good service. Very Friendly and very relyable. Fully Recommended
Both Tarun and Ismail made the entire process from multiple test drives to the finalization of the deal an absolute pleasure. There was no pressure, as I was able to voice my concerns and needs for the eventual trade-in and ultimate purchase. Both are ultimate professionals in their field, with a vast knowledge and years of expertise. Customer service is their number one priority. I am truly grateful for their help in securing my first Alfa Romeo. I would highly recommend Tarun and Ismail to anyone and all. Special kudos to Ray as well in making the signing a breeze ...
Tarun and Ismail made the car buying process effortless. Tarun was both knowledgeable and professional and provided the answers I needed to make my purchase decision. When it came to negotiating the final deal, Ismail made the process comfortable and accommodating. No regrets!
Tarun was amazing. He made our experience a personal one and showed that he truly cared about our new purchase. The staff was amazing and made our entire experience a positive one. Tarun has passion for the cars on the lot and without doubt wants to ensure his clients get the best available deal on their purchase and leave knowing that they have now joined the "Maserati family."
I browsed around all Alfa Romeo dealer's websites and stores in bay area, Alfa Romeo of Marin has the best cars with the best price. My whole purchasing with Tarun was also great! He help me out for all my concerns and the whole process was so smooth. I would recommend Tarun and Alfa Romeo of Marin to all my friends.
I was impressed with Tarun for his excellent customer service! He also provided me with all the necessary information to make the right decision. So happy with my Maserati!
Paramount customer service. The sales team (Tarun and Ismail) went above and beyond to make us feel home and answered all our questions. They even stayed after hours to compete the transaction.
Extremely professional & Excellent overall dealership. Tarun Sachdeva, Steve Vankos, and Ismail Burduroglu were genuinely helpful and provided valuable insights. Most importantly, the Sales Team & staff are good listeners.. Very Impressive Dealership!
Excellent dealership. Great service. Josh is an excellent service advisor.
Tarun Sachdeva and Raymond Chan have been lovely to work with ..affable, helpful and very professional. I'm pleased with the results! Service has also been a seamless experience.
My experience at Maserati and Alfa Romeo of Marin was amazing! Tarun Sachdeva was very informative and punctual. He exceeded our expectations. As well as Raymond Chan! They both were amazing!
I was a pleasure to work with Tarun; he is very friendly, always available. He clearly understood my needs and worked with me to find the best car for me. The entire purchase process is definitely among the top car buying experiences I have ever had.
I'd been on the lookout for a pre-owned Tesla P85 and the right one with the color combo, mileage, and price came along at Maserati and Alfa Romeo of Marin. I'd had phone conversations with Kevin who provided me with details about the car. Tarun took me on a test drive and I drove home with my Tesla in less than an hour. My 18yr son was with me and said he'd like to come back and buy a car from them after he finishes college and gets his career going. Both Kevin and Tarun were very ...
Kevin, Ray, and Tarun have been safe, responsive, and professional. I recommend them as part of an honest straightforward dealership experience. I bought a used Giulia from them.
Tarun was very supportive and helpful. He was flexible with the test drive and gave us a good price for an in stock Giulia. Ray made the contract side clear and painless. I would definitely go here again for my next Alfa Romeo!
It was a pleasure working with Kevin to put together a deal on a 2020 Stelvio TI. Taurn is very knowledgeable and he took the time to go to all the features and answering all my questions. Ray's experience made the leasing process smooth and easy. All three are very professional and made this the best car buying experience we ever had. I highly recommended this dealership.
Tarun and Raymond are a pleasure to work with. They offered a phenomenal price on a loaded 2020 Stelvio with absolutely no haggling. Raymond even contributed to the down. I’m in Southern California. All documents were FedEx’d. Ray even sent me multiple lease contracts, and I picked the one I wanted. Really great team in Marin.
Tarun made the process of leasing our new Alfa Romeo Stelvio very easy and straightforward. The first time through, he did a nice job of walking us through all the features of the car. Once we decided to lease, and selected the car we wanted from the inventory on the website, he provided me with pricing via text and had the car ready and waiting for us when we came in. We were in and out in about an hour, with a beautiful new Stelvio. It couldn't have been a more pleasant experience from beginning to end.
Worked with Tarun and Ray, both very professional and friendly people. I knew what model of the car (with color and packages) I wanted, and this dealership had it. I made my enquiry through the website. Tarun reached out to me over phone. From start Tarun was very focussed on how he can help me to buy the car I wanted, and not trying to point me to other cars that would fit my budget. And I live 65 miles away from this dealership. He was very honest on what is possible and what is not. Never pushed me to make ...
Turning in my lease and purchasing a car was very smooth at Maserati / Alfa Romeo of Marin. I went in wanting to know my options when the time came for the end of my lease, I was looking at switching to a Maserati from an Alfa. Tarun was honest and said for my driving style, what I am looking for in a car, I should stick with Alfa, and I did. I went with the Quadrifoglio per his recommendation and so far, I am extremely happy with it. Just feels like a lighter, more racecar like than the Maserati Ghibli, ...
Maserati of Marin had the best team, professional, customer oriented and fun. Purchasing my Alfa Romeo Giulia was a nice experience, smooth negotiation and prompt delivery of the car that best fitted my needs. Couldn’t have been better! Thank you!
Our experience with Ray at Alfa Marin was superb. He was great in communication with us as we awaited delivery of our Alfa special order, even through the delay with Covid. We are a repeat customer here due to the excellence of all the staff, as well as the service department. We always feel welcomed, and get superior professional customer service. We highly recommend this dealership, and rave about it to others. Wonderful!
I had a wonderful experience at this dealership. The staff members were very friendly and helpful, and I did not feel pressured at all. They took the time to answer all of my questions and worked within my budget to get me an amazing car. Will definitely return!
Very nice and courteous staff. Buying process was very easy. I look forward to working with them on my next car. Good selection of models. More than any other dealership.
I have had a great experience with Alfa Romeo of Marin. I worked with Ray and Sami and both of them were really professional. Ray helped me obtain great financing conditions for my new car and make the whole paperwork process extremely fast and easy. Sami explained all features of the car and addressed all questions. I would definitely recommend this dealership to anyone who is interested in buying a car.
Wonderful experience. Very relaxed, low pressure, and no one tried to upsell me. They offered me a great discount, and were very knowledgeable. It was the easiest and least intimidating car-buying experience I've ever had.
An extremely easy experience. Super helpful finding exactly what I was looking for. From beginning to end they made my husband and I feel very well taken care of. I highly recommend them!
Excellent customer service and probably the most expedient car interaction in my life! Would recommend anyone thinking of an Alfa Romeo, to pursue it!! My car is amazing!!
Erwin is a super guy who is a straight shooter, gets work done on time and goes out of his way to make customers happy!
This was such an amazing experience for my family and I! It’s our first Maserati and the team took care of us from start to finish. We will definitely be recommending this dealership to our friends and family. I am also very proud to be part of the Maserati family, and can’t wait to buy my next one!!!
Tarun gave a very professional and personalized service. He worked around my needs. Overall a very satisfying experience. My next car will be at Maserati of Marin.
Erwin was great. He kept me in constant communication with the status of my vehicle. He was also determined to find a way to fix my car (parts were no longer available). He did research and found a work around. Thank you Erwin!!!!!